Customer Support - [email protected] Wholesale Inquiries - [email protected]

Artwork Assistance

HERE TO HELP

In House Designers Ready to Help

We understand this may be your first time printing on metals.  Maybe you don’t know the difference between UV print and laser.  We are here to help with all design questions so the final delivered product is just like you envisioned.

Industry Leading Design Studio at Your Service

Whether you need your images manipulated, fixed, or converted our team of experienced design professionals can modify your artwork to your liking so it gets the perfect print.

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AFTER ORDER PLACED

We review every order, both big and small.  Some of the things we check for include pixelization, alignment, colors, and alignment.  If there is an issue we reach out to the customer and communicate the problem.  If the image is ideal, we start production.   And if the customer requested a proof before starting production, we can do that too (just leave it in the order notes or shoot an e-mail after order). 

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Step 1: Graphics Review

Customers may submit to their artwork while placing an order or by e-mail before the order.  Our designers will check the assets for quality and correct if required.  With over 1 million grinders produced, we know how to optimize images on grinders and other products in our catalog better than anywhere else. 

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Step 2: Customer Approval

If you want a sample or feedback after purchase please leave a note in the comments.  If you are confident in your artwork, we will proceed with production once our design team approves the assets.  This usually takes less than 1 business day.

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Step 3: Production Begins

Most orders enter production within 1 business day after approval.  This may change depending on seasonality and national holidays.

OTHER QUESTIONS

What Can I Expect From The MunchMakers Design Team?

We can handle most design tasks including logo optimization, box creation, branding ideas, and much more.  We are professionals with 1000s of orders under our belt – give us a challenge!

 

Leveling Up Your Design

Not every brand has a design team on staff and that’s OK.  Give us what you have and we will work our magic to see what we can do.  You will swear we have hidden powers!

What File Formats Are Best For Printing?

We prefer high resolution artwork at 300 DPI or better in the following formats:

  • .AI (Adobe Illustrator)
  • .EPS (Vector file)
  • .AI (Adobe Illustrator)
  • .PDF 
  • .PSD 
  • .JPG
  • .PNG

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